RETURN & REFUND POLICY: We provide a Quality Component Guarantee to cover damaged, defected, or missing components if reported within 14 days of arrival. Any necessary shipping costs will be covered by Swiggler Gaming under this guarantee. We also provide a Satisfaction Guarantee to ensure that the expectations of our customers are met. Under this guarantee, a full refund will be provided upon return of the product to the manufacturer (with shipping covered by the customer) if claimed within 28 days of arrival.